COMPLAINTS

If you are dissatisfied with any aspect of the services provided to you by Global Prime Partners Ltd. (“GPP” or “the Firm”), you can write to:

Compliance Officer
101 Wigmore Street
London
W1U 1QU

Alternatively, you can contact the Compliance Officer by email at [email protected] (a copy of our complaints procedure is available upon request).

In certain circumstances, and subject to specific timeframes, if you are unhappy with our final response, or eight weeks have passed since we received the complaint you may refer your complaint to the Financial Ombudsman Service.

For more information, please refer to the:

Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR

Tel. 0845 080 1800

www.financial-ombudsman.org.uk